Common Return Questions
What items are returnable?
- Within 30 days of receipt of your shipment
- In New condition
- Unwashed and Unworn
- In the original packaging
What items are non-refundable?
- Free gifts or promotional items
- FINAL SALE items (labeled as final sale)
- SALE items are eligible for an exchange or store credit
Are there any charges for return?
- There is no charges for return
- Original shipping charges is non-refundable
- You are responsible for return shipping charges
For orders with free shipping, a $7.99 shipping fee will be deducted on all returns
Store credits are available for one year from order date
How do I return?
- Enter your order number and email address in the fields above and click Start a Return
- Follow the screen instructions and select the items you want to return
- You will get a confirmation email with shipping guidelines
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10-15 business days.
- Take into account that your refund can only be issued to the payment method you used to place the order, credit card, PayPal or gift card.
Here are a few videos that go over our return policy: